Privacy Policy
Last Updated: December 16, 2025
Upona (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services (“Service”).
1. Information We Collect
a. Information You Provide
- Email address, display name, and password when creating an account
- Story content, prompts, and images you upload or create
- Payment details (if you subscribe to a paid plan), processed via a third-party provider like Stripe
b. Automatically Collected Information
- IP address, browser type, device information, and usage data
- Cookies and similar tracking technologies to remember preferences and analyze traffic
2. How We Use Your Information
- Provide and maintain the Service
- Personalize your experience
- Improve the quality and functionality of our tools
- Communicate with you (e.g., support, updates, newsletters if opted in)
- Monitor for abuse and enforce our Terms
3. How We Share Information
We do not sell your personal data. We may share your information with:
- Service providers, like payment processors and hosting platforms
- Legal authorities, if required by law or to protect our rights
4. Children’s Privacy
Upona is intended for use by parents and guardians, not children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us.
5. Data Retention
We retain your data as long as necessary to provide the Service and meet legal obligations. You may request deletion of your account and associated data at any time.
6. Your Rights
You may:
- Access and update your account information
- Delete your account
- Opt out of marketing communications at any time
To exercise these rights, contact us at support@upona.com.
7. Security
We implement appropriate technical and organizational safeguards to protect your data, but no system is 100% secure. Use the Service at your own risk.
8. Third-Party Services
We may link to or use third-party services (e.g., Stripe, OpenAI). Their use of your information is governed by their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll notify you of material changes by email or notice on our site. The “Last Updated” date reflects the current version.
10. Contact Us
If you have any questions or concerns, contact us at:
Email: support@upona.com